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General Conditions


TUSPAINTOUR EXCURSIONES SL is a  company of complementary tourism services, registered in the State Tax Administration Agency as Spanish travel agency NIF B98508773, registered in the Register of Valencia Volume 9576, Folio 114


This website has been created for the development of e-commerce activity of TUSPAINTOUR EXCURSIONES, SL   with information purposes and for commercial use.

This notice show the general information that service providers of the information society are obliged to make available to consumers and users, as a matter of Art.10 of the Law 34/2002, of 11 July, about services of the information society and electronic commerce (LSSICE).

By accessing this website constitutes acknowledgment and acceptance of the following terms and conditions and attributes the condition of user of the Website and access to it implies unreserved acceptance

1. Ownership of the Website.

The domain name, is registered for TUSPAINTOUR  EXCURSIONES, SL

The registered office of TUSPAINTOUR EXCURSIONES, SL, is established, for the purposes of this legal notice in Street Arquitecto  Alfaro, 34 - 11 - 46011 Valencia

You can contact us at the following telephone number:

Phone 679 465 672 CIF: B/98.508.773

2. Terms and Conditions.

User access to this website voluntarily. Access and use of this website implies acceptance and knowledge of legal warnings, conditions and terms of use contained herein. The access does not imply the establishment of any business relationship between TUSPAINTOUR EXCURSIONES, SL, and the website user.


Legal Notice and / or the Terms of Service TUSPAINTOUR EXCURSIONES, SL, established for the services provided through this website may change of any kind, when TUSPAINTOUR EXCURSIONES, SL,  deemed appropriate in order to comply legislative and technological future changes. These changes will be notified, being valid from postings to this Web site, unless otherwise stated. Consequently, the user must carefully read this Legal Notice in each of the times on which it intends to use the Portal, as it may be modified.


3. Services.

TUSPAINTOUR  EXCURSIONES S.L., provides services to users relating to online sales of complementary services and tourism excursions, subject to the terms and conditions stated in this website, the user must carefully read the applicable conditions to each service, which in no case exempt, unless stated otherwise, the fulfillment of what was stated in the Legal Notice.


Terms of Tours.


The user must have operating the mobile phone he has registered in his account from time to formalize the reservation until the end of the service,for be able that Tuspaintour Excursiones  SL  can notify about any emergencies or issues that may arise before or during the tour hired.


Both our guides and our buses are identified with our name and logo to be easily recognizable. Also in the description of our tours is specified the difficulty of the same, so it can not be claimed for this item.


Tuspaintour Excursiones S.L. inform the user of the meeting point will be picked up by our guide upon arrival in port and the time that should be on that point. Also if there are any changes, the customer will be informed well in advance. 


The client must be at the meeting point on time tour departure. If do not Tuspaintour Tours SL deemed to have wained the service and you could not claim the amount paid.


Tuspaintour Excursiones  SL may cancel or modify the tour features both in its duration and in your itinerary for reasons beyond their control, as well as adverse weather conditions and delays in the arrival of the cruise. Tuspaintuor Excursiones SL also declines all responsability if for these reasons beyond the tour was impossible.


The User shall be responsible for compliance with the laws of the port and the country in which disembarks When hire the services of Tuspaintour Excursiones SL and have identifying documentation that may be required by the authorities. The customer is responsible for any damage Tuspaintour Excursiones SL has to bear by customer negligence or irresponsibility in compliance with relevant laws. Similarly, the user is responsible for their own belongings, you could not claim to Tuspaintour Excursiones SL damage for lost or stolen during excursions.

Tuspaintour Excursiones SL as well as their guides and buses comply with the laws of the country where the service is provided on transport, tourism and security. Any legislative change that may affect the service and cause the amendment thereto shall be transmitted to the user who must assume the change.


4.-Acceptance of Contract and Cancellation Policy:

The reservation service is described in How Book, which should be read by the client to the service contract. The contract shall be deemed accepted by Tuspaintour Excursiones SL when the client once registered on our website and selected products, confirming the pre-booking form and the group for the tour by sending a notice to confirm your reservation. For its part, the contract is closed by the client when the reservation is confirmed following the instructions of Tuspaintour Tours SL. It is vital for hedging purposes by our insurance stating the name and age of the people who book our tours.

Tuspaintour Excursiones SL pay back 40% of the total amount of the service  booked if the cancellation is requested ten days before arrival in the city on your tour object. After this date, any amount will not be pay back except for reasons of force majeure vital importance and accredited, being able to repay for this reason within this period for 40% of the total amount of service; or otherwise change the delivery date of service or replace people initially registered.

Tuspaintour Excursiones SL refund the full amount paid for the booking if the ship does not dock in the port by force majeure outside both the client and the service provider (route change, fire, maritime storms, epidemics, wars, strikes, etc.) .


5. - Insurance. -

 Tuspaintour Excursiones SL holds Liability insurance contracted with SEGUROS CATALANA OCCIDENTE covering all contingencies that may arise for users during the realization of the contracted services. Any complaints regarding the service contract shall be directed so as urgently as possible to

6. - Contents.

TUSPAINTOUR EXCURSIONES, SL, makes every effort to avoid errors in the content published on the website. All content offered through the Website from which TUSPAINTOUR EXCURSIONES SL is responsible owner or are updated, reserving TUSPAINTOUR EXCURSIONES, SL, the right to modify at any time.

Equally, it's forbidden the inclusion and communication of content by users, which are false or inaccurate and that lead or deceptive to other users or staff TUSPAINTOUR EXCURSIONES, SL, including contents that are protected by any rights of intellectual property belonging to third parties, when they have not the authorization of the right holder, or discredit the reputation or credibility of TUSPAINTOUR EXCURSIONES, SL, or considered as a case of illicit, misleading or unfair.


TUSPAINTOUR EXCURSIONES, SL, does not guarantee the truthfulness, accuracy, completeness or timeliness of the Content. TUSPAINTOUR EXCURSIONS, SL, disclaims, to the fullest extent permitted by law, any liability for damages of any kind that may be due to lack of truthfulness, accuracy, completeness and / or timeliness of the content.

7. - Limitation of Liability.

TUSPAINTOUR EXCURSIONES, SL is not responsible for the misuse You can make this Web site.

This legal notice applies solely to information collected through the Web site TUSPAINTOUR EXCURSIONES, SL

TUSPAINTOUR EXCURSIONES, SL, has no obligation and does not control the use that Users of the Website and the Content. In particular, TUSPAINTOUR EXCURSIONES, SL not guarantee that users use the Site and the Content in accordance with this Privacy Policy, or do so in a diligent and prudent. TUSPAINTOUR EXCURSIONS, SL Nor has the obligation to check and verify the identity of users or the accuracy, timeliness, completeness and / or authenticity of the data that Users provide about themselves.


8. - Intellectual Property.

This website and the contents thereof are protected by the current spanish legislation on intellectual property. You may not modify, copy, reproduce, download, transfer, distribution or transformation the contents of the website, if you do not have the authorization of the copyright or legally permitted. Access to the Website does not means in any way acquisition by users of property rights over the contents contained therein.

References to trademarks or service marks or logos owned by TUSPAINTOUR EXCURSIONES, SL, has implicitly forbid their use without the consent of TUSPAINTOUR EXCURSIONES, SL At no time, unless otherwise expressly stated, access or use of the Website and / or its contents, gives the user the right on the marks, logos, and / or distinctive signs protected by the law


9. – Web Browsing and Safety.


TUSPAINTOUR EXCURSIONES, SL, makes effort to ensure that web browsing through this website is made in the best conditions.


TUSPAINTOUR EXCURSIONES, SL, does not guarantee that access to this website will be uninterrupted or free of error. In any case TUSPAINTOUR EXCURSIONES, SL be liable for damages of any kind arising from the access and use of this website.

Cookies: sometimes the company may use a technology called "cookies" in order to provide a range of content and / or services in a personalized way. A "cookie" is a tiny element of data that a website can send to the user's web browsing. In turn, this element may be stored on the hard drive of the user's computer to recognize you when you return to our website. In any case, there is always the possibility that you specify in the preferences of their browser, they wish to be notified before accepting any "cookie". The data stored in each cookie is the date and time of the last time the user visited our website, designing content that the user chose in his first visit to our website and the security elements involved in controlling access to restricted areas. 


10. - Law and Jurisdiction

These Terms are governed by Spanish law. The parties submit, at its option, to resolve conflicts and renouncing any other jurisdiction to the courts of the registered user.